Shipping Policy
Welcome to BTA Shop! We aim to provide you with the best shipping options, no matter where you live. Here’s how we handle shipping:
Domestic Shipping:
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Time: Standard shipping takes 3-7 business days. Expedited options are available at checkout.
- Shipping Costs: Calculated at checkout based on weight and destination.
International Shipping:
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Time: International shipping takes 7-21 business days, depending on the destination.
- Shipping Costs: Calculated at checkout based on weight and destination.
- Customs and Duties: Customers are responsible for any customs fees or import duties.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s website.
Lost or Stolen Packages: BTA Shop is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
For any shipping-related questions or issues, please contact us at info@bta-shops.com .