FAQs
1. What is BTA Shop? BTA Shop is your go-to online store for high-quality gym accessories designed to enhance your workout experience.
2. How can I place an order? Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
4. How do I track my order? After your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our website or the carrier’s website.
5. What is your return policy? We offer a 30-day return policy on most items. Items must be unused and in their original packaging. Contact our customer support at info@bta-shops.com to initiate a return.
6. Do you ship internationally? Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination.
7. How can I contact customer support? You can reach our customer support team at info@bta-shops.com. We are here to help with any questions or concerns.
8. Are your products covered by a warranty? Yes, most of our products come with a manufacturer’s warranty. Please refer to the product details for specific warranty information.
9. How can I stay updated on new products and promotions? Sign up for our newsletter and follow us on social media to stay informed about new arrivals, special offers, and promotions.
10. Do you offer bulk discounts? Yes, we offer bulk discounts for large orders. Please contact our sales team at info@bta-shops.com for more information.